Z. Gao MSc (James)

Gao, Z. (2024). Technical Communication in China: Studies on the User Experience of Technical Documentation. [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente. https://doi.org/10.3990/1.9789036559843

Gao, Z., Wang, T., Wang, M., & Zhang, Y. (2023). UX Testing of Developer Documentation - A pilot study of OceanBase Database Documentation. In 2023 IEEE International Professional Communication Conference, ProComm 2023 (pp. 64-72). (IEEE International Professional Communication Conference; Vol. 2023-July). IEEE. https://doi.org/10.1109/ProComm57838.2023.00035

Dong, L. , & Gao, Z. (2023). Who Are China’s Technical Communicators? A Survey on the State of Diversity, Equity, and Inclusion of the Profession. Technical communication, 70(3), 42-62. https://doi.org/10.55177/tc583549

Gao, Z., Gao, Y., & Yu, J. (2020). What Makes It Findable? An Exploration on User Search Behavior and the Findability of Technical Documentation. In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 154-160). (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. https://doi.org/10.1109/ProComm48883.2020.00031

Gao, Z., Li, F., & Yu, J. (2020). Reading Time Prediction Model on Chinese Technical Documentation. In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 161-167). (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. https://doi.org/10.1109/ProComm48883.2020.00046

Gao, Z., Ming, K., & Yu, J. (2020). Chinese Developers’ Information Behaviors When Using Technical Documentation. In 2020 IEEE International Professional Communication Conference (ProComm) (pp. 146-153). (IEEE International Professional Communication Conference (ProComm); Vol. 2020). IEEE. https://doi.org/10.1109/ProComm48883.2020.00030

Gao, Z., Gao, Y., & Xu, J. (2019). Designing Metrics to Evaluate the Help Center of Baidu Cloud. In SIGDOC 2019: Proceedings of the 37th ACM International Conference on the Design of Communication Article 28 (SIGDOC 2019 - Proceedings of the 37th ACM International Conference on the Design of Communication). ACM Press. https://doi.org/10.1145/3328020.3353936

Gao, Z., & Han, G. (2019). Initial Exploration of Ideal Line Length for Chinese Technical Text. In 2019 IEEE International Professional Communication Conference (ProComm) (pp. 243-247). Article 8804606 (IEEE International Professional Communication Conference; Vol. 2019). IEEE. https://doi.org/10.1109/ProComm.2019.00050