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2024
The role of online identity orientation and socializing for information search: a case of ethnic minority guestsâ hospitality experiences (2024)International Journal of Contemporary Hospitality Management, 36(9), 3112-3128. Kizgin, H., Jamal, A., Rana, N. & Dwivedi, Y. K.https://doi.org/10.1108/IJCHM-01-2023-0009
2023
Introduction to the Special Issue: Information Communication Technology (ICT): People, Culture, and Globalization (2023)International journal of information management, 70(C). Article 102591. Bartikowski, B., Laroche, M. & Kizgin, H.https://doi.org/10.1016/j.ijinfomgt.2022.102591How AI encourages consumers to share their secrets? The role of anthropomorphism, personalisation, and privacy concerns and avenues for future research (2023)Spanish Journal of Marketing - ESIC, 27(1), 2-19. Kronemann, B., Kizgin, H., Rana, N. P. & Dwivedi, Y.https://doi.org/10.1108/SJME-10-2022-0213
2022
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective (2022)Information systems frontiers, 24, 2027-2051. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H.https://doi.org/10.1007/s10796-021-10231-8Harnessing the Potential of Artificial Intelligence to Foster Citizensâ Satisfaction: An empirical study on India (2022)Government information quarterly, 39(4). Article 101621. Chatterjee, S., Khorana, S. & Kizgin, H.https://doi.org/10.1016/j.giq.2021.101621The âOtherâ Agent: Interaction with AI and Its Implications on Social Presence Perceptions of Online Customer Experience (2022)In The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022 Newcastle upon Tyne, UK, September 13-15, 2022. Proceedings (pp. 70-81) (Lecture notes in computer science; Vol. 13454). Springer. Kronemann, B., Kizgin, H. & Rana, N. P.https://doi.org/10.1007/978-3-031-15342-6_6Assessing the implementation of AI integrated CRM system for B2C relationship management: Integrating contingency theory and dynamic capability view theory (2022)Information systems frontiers (E-pub ahead of print/First online). Chatterjee, S., Mikalef, P., Khorana, S. & Kizgin, H.https://doi.org/10.1007/s10796-022-10261-wCognitive computing based ethical principles for improving organisational reputation: A B2B digital marketing perspective (2022)Journal of business research, 141, 685-701. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H.https://doi.org/10.1016/j.jbusres.2021.11.070Social Influence Analysis (SIA) in Online Social Networks (2022)[Contribution to conference › Paper] 4th Multidisciplinary International Symposium, MISDOOM 2022 . Leszkiewicz, A., Bucur, D., Grimme, C., Michalski, R., Clever, L., Pohl, J., Rook, J., Bossek, J., Preuss, M., Squillero, G., Quer, S., Calabrese, A., Iacca, G., Kizgin, D. H. & Trautmann, H.
2021
Transcultural identity development among third generation minority consumers (2021)Journal of business research, 133, 132-142. Takhar, A., Jamal, A. & Kizgin, H.https://doi.org/10.1016/j.jbusres.2021.04.060Guest Editorial: A special section on digital marketing (2021)International journal of information management, 59. Article 102355. Kizgin, H., Gutierrez, A., Desai, B., Vazquez, D. & Rana, N.https://doi.org/10.1016/j.ijinfomgt.2021.102355The impact of online vs. offline acculturation on purchase intentions: A multigroup analysis of the role of education (2021)Journal of business research, 130, 724-735. Kizgin, H., Jamal, A., Dwivedi, Y. K. & Rana, N. P.https://doi.org/10.1016/j.jbusres.2020.05.011Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy (2021)International journal of information management, 57. Article 101994. Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., Duan, Y., Dwivedi, R., Edwards, J., Eirug, A., Galanos, V., Ilavarasan, P. V., Janssen, M., Jones, P., Kar, A. K., Kizgin, H., Kronemann, B., Lal, B., Lucini, B., ⌠Williams, M. D.https://doi.org/10.1016/j.ijinfomgt.2019.08.002
2020
The inherent tensions within sustainable supply chains: a case study from Bangladesh (2020)Production planning & control, 31(11-12), 932-949. Shareef, M. A., Dwivedi, Y. K., Kumar, V., Mahmud, R., Hughes, D. L., Rana, N. P. & Kizgin, H.https://doi.org/10.1080/09537287.2019.1695917THE OTHERS: The role of individual personality, cultural acculturation, and perceived value on towards firm's social media and acculturation orientation (2020)International journal of information management, 52. Article 102075. Foroudi, P., Marvi, R. & Kizgin, H.https://doi.org/10.1016/j.ijinfomgt.2020.102075The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice (2020)International journal of information management, 51. Article 102026. Kizgin, H., Dey, B. L., Dwivedi, Y. K., Hughes, L., Jamal, A., Jones, P., Kronemann, B., Laroche, M., Peñaloza, L., Richard, M. O., Rana, N. P., Romer, R., Tamilmani, K. & Williams, M. D.https://doi.org/10.1016/j.ijinfomgt.2019.10.011Editorial introduction: Advances in theory and practice of digital marketing (2020)Journal of Retailing and Consumer Services, 53. Article 101909. Dwivedi, Y. K., Rana, N. P., Slade, E. L., Singh, N. & Kizgin, H.https://doi.org/10.1016/j.jretconser.2019.101909"The Identity Construction of the Inbetweener, Through Food Consumption: âYou Are What You Eatâ" (2020)Advances in consumer research, 48, 143-147. Takhar, A., Kizgin, H. & Magede, T.https://www.acrwebsite.org/volumes/2659230/volumes/v48/NA-48Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight Analysis (2020)In Responsible Design, Implementation and Use of Information and Communication Technology - 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Proceedings (pp. 161-175) (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 12066 LNCS). Springer. Tamilmani, K., Rana, N. P., Dwivedi, Y. K. & Kizgin, H.https://doi.org/10.1007/978-3-030-44999-5_14Digital and Social Media Marketing: Emerging Applications and Theoretical Development (2020)[Book/Report › Book editing]. Springer. Rana, N., Slade, E. L., Sahu, G. P., Kizgin, H., Singh, N., Dey, B. L., Gutierrez, A. & Dwivedi, Y. K.https://doi.org/10.1007/978-3-030-24374-6
2019
Disaster management in Bangladesh: developing an effective emergency supply chain network (2019)Annals of operations research, 283(1-2), 1463-1487. Shareef, M. A., Dwivedi, Y. K., Mahmud, R., Wright, A., Rahman, M. M., Kizgin, H. & Rana, N. P.https://doi.org/10.1007/s10479-018-3081-y
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