dr. H. Kizgin (Hatice)

Universitair hoofddocent
BMS-HBE-ETM
h.kizgin@utwente.nl
+31534891180
Visitekaartje

Expertises

  • Psychology

    • Acculturation
    • Research
    • Intention

  • Social Sciences

    • Consumers
    • Perspective

  • Computer Science

    • Roles
    • Artificial Intelligence
    • Social Media

Organisaties

Publicaties

2024
The role of online identity orientation and socializing for information search: a case of ethnic minority guestsā€™ hospitality experiences. Kizgin, H., Jamal, A., Rana, N. & Dwivedi, Y. K.https://doi.org/10.1108/IJCHM-01-2023-0009
2023
Introduction to the Special Issue: Information Communication Technology (ICT): People, Culture, and Globalization, Article 102591. Bartikowski, B., Laroche, M. & Kizgin, H.https://doi.org/10.1016/j.ijinfomgt.2022.102591How AI encourages consumers to share their secrets? The role of anthropomorphism, personalisation, and privacy concerns and avenues for future research, 2-19. Kronemann, B., Kizgin, H., Rana, N. P. & Dwivedi, Y.https://doi.org/10.1108/SJME-10-2022-0213
2022
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective, 2027-2051. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H.https://doi.org/10.1007/s10796-021-10231-8Harnessing the Potential of Artificial Intelligence to Foster Citizensā€™ Satisfaction: An empirical study on India, Article 101621. Chatterjee, S., Khorana, S. & Kizgin, H.https://doi.org/10.1016/j.giq.2021.101621The ā€œOtherā€ Agent: Interaction with AI and Its Implications on Social Presence Perceptions of Online Customer ExperienceIn The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022 Newcastle upon Tyne, UK, September 13-15, 2022. Proceedings (pp. 70-81). Springer. Kronemann, B., Kizgin, H. & Rana, N. P.https://doi.org/10.1007/978-3-031-15342-6_6Assessing the implementation of AI integrated CRM system for B2C relationship management: Integrating contingency theory and dynamic capability view theory (E-pub ahead of print/First online). Chatterjee, S., Mikalef, P., Khorana, S. & Kizgin, H.https://doi.org/10.1007/s10796-022-10261-wCognitive computing based ethical principles for improving organisational reputation: A B2B digital marketing perspective, 685-701. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H.https://doi.org/10.1016/j.jbusres.2021.11.070Social Influence Analysis (SIA) in Online Social Networks. Leszkiewicz, A., Bucur, D., Grimme, C., Michalski, R., Clever, L., Pohl, J., Rook, J., Bossek, J., Preuss, M., Squillero, G., Quer, S., Calabrese, A., Iacca, G., Kizgin, D. H. & Trautmann, H.
2021
Transcultural identity development among third generation minority consumers, 132-142. Takhar, A., Jamal, A. & Kizgin, H.https://doi.org/10.1016/j.jbusres.2021.04.060Guest Editorial: A special section on digital marketing, Article 102355. Kizgin, H., Gutierrez, A., Desai, B., Vazquez, D. & Rana, N.https://doi.org/10.1016/j.ijinfomgt.2021.102355The impact of online vs. offline acculturation on purchase intentions: A multigroup analysis of the role of education, 724-735. Kizgin, H., Jamal, A., Dwivedi, Y. K. & Rana, N. P.https://doi.org/10.1016/j.jbusres.2020.05.011Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy, Article 101994. Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., Duan, Y., Dwivedi, R., Edwards, J., Eirug, A., Galanos, V., Ilavarasan, P. V., Janssen, M., Jones, P., Kar, A. K., Kizgin, H., Kronemann, B., Lal, B., Lucini, B., ā€¦ Williams, M. D.https://doi.org/10.1016/j.ijinfomgt.2019.08.002
2020
The inherent tensions within sustainable supply chains: a case study from Bangladesh, 932-949. Shareef, M. A., Dwivedi, Y. K., Kumar, V., Mahmud, R., Hughes, D. L., Rana, N. P. & Kizgin, H.https://doi.org/10.1080/09537287.2019.1695917THE OTHERS: The role of individual personality, cultural acculturation, and perceived value on towards firm's social media and acculturation orientation, Article 102075. Foroudi, P., Marvi, R. & Kizgin, H.https://doi.org/10.1016/j.ijinfomgt.2020.102075The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practice, Article 102026. Kizgin, H., Dey, B. L., Dwivedi, Y. K., Hughes, L., Jamal, A., Jones, P., Kronemann, B., Laroche, M., Peñaloza, L., Richard, M. O., Rana, N. P., Romer, R., Tamilmani, K. & Williams, M. D.https://doi.org/10.1016/j.ijinfomgt.2019.10.011Editorial introduction: Advances in theory and practice of digital marketing, Article 101909. Dwivedi, Y. K., Rana, N. P., Slade, E. L., Singh, N. & Kizgin, H.https://doi.org/10.1016/j.jretconser.2019.101909Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight AnalysisIn Responsible Design, Implementation and Use of Information and Communication Technology - 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Proceedings (pp. 161-175). Springer. Tamilmani, K., Rana, N. P., Dwivedi, Y. K. & Kizgin, H.https://doi.org/10.1007/978-3-030-44999-5_14"The Identity Construction of the Inbetweener, Through Food Consumption: ā€œYou Are What You Eatā€", 143-147. Takhar, A., Kizgin, H. & Magede, T.https://www.acrwebsite.org/volumes/2659230/volumes/v48/NA-48Digital and Social Media Marketing: Emerging Applications and Theoretical Development. Springer. Rana, N., Slade, E. L., Sahu, G. P., Kizgin, H., Singh, N., Dey, B. L., Gutierrez, A. & Dwivedi, Y. K.https://doi.org/10.1007/978-3-030-24374-6
2019
Disaster management in Bangladesh: developing an effective emergency supply chain network, 1463-1487. Shareef, M. A., Dwivedi, Y. K., Mahmud, R., Wright, A., Rahman, M. M., Kizgin, H. & Rana, N. P.https://doi.org/10.1007/s10479-018-3081-yPrevention of cybercrimes in smart cities of India: from a citizenā€™s perspective, 1153-1183. Chatterjee, S., Kar, A. K., Dwivedi, Y. K. & Kizgin, H.https://doi.org/10.1108/ITP-05-2018-0251Towards a framework for understanding ethnic consumersā€™ acculturation strategies in a multicultural environment: A food consumption perspective, 771-804. Dey, B. L., Alwi, S., Yamoah, F., Agyepong, S. A., Kizgin, H. & Sarma, M.https://doi.org/10.1108/IMR-03-2018-0103The impact of social networking sites on socialization and political engagement: Role of acculturation, 503-512. Kizgin, H., Jamal, A., Rana, N., Dwivedi, Y. & Weerakkody, V.https://doi.org/10.1016/j.techfore.2018.09.010

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