• Psychology

    • Acculturation
    • Research
    • Intention
  • Social Sciences

    • Consumers
    • Perspective
  • Computer Science

    • Roles
    • Artificial Intelligence
    • Social Media



A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B PerspectiveInformation systems frontiers, 24, 2027-2051. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H. the Potential of Artificial Intelligence to Foster Citizens’ Satisfaction: An empirical study on IndiaGovernment information quarterly, 39(4), Article 101621. Chatterjee, S., Khorana, S. & Kizgin, H. “Other” Agent: Interaction with AI and Its Implications on Social Presence Perceptions of Online Customer ExperienceIn The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022 Newcastle upon Tyne, UK, September 13-15, 2022. Proceedings (pp. 70-81). Springer. Kronemann, B., Kizgin, H. & Rana, N. P. the implementation of AI integrated CRM system for B2C relationship management: Integrating contingency theory and dynamic capability view theoryInformation systems frontiers (E-pub ahead of print/First online). Chatterjee, S., Mikalef, P., Khorana, S. & Kizgin, H. computing based ethical principles for improving organisational reputation: A B2B digital marketing perspectiveJournal of business research, 141, 685-701. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H. Influence Analysis (SIA) in Online Social Networks. Leszkiewicz, A., Bucur, D., Grimme, C., Michalski, R., Clever, L., Pohl, J., Rook, J., Bossek, J., Preuss, M., Squillero, G., Quer, S., Calabrese, A., Iacca, G., Kizgin, D. H. & Trautmann, H.
Transcultural identity development among third generation minority consumersJournal of business research, 133, 132-142. Takhar, A., Jamal, A. & Kizgin, H. Editorial: A special section on digital marketingInternational journal of information management, 59, Article 102355. Kizgin, H., Gutierrez, A., Desai, B., Vazquez, D. & Rana, N. impact of online vs. offline acculturation on purchase intentions: A multigroup analysis of the role of educationJournal of business research, 130, 724-735. Kizgin, H., Jamal, A., Dwivedi, Y. K. & Rana, N. P. Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policyInternational journal of information management, 57, Article 101994. Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., Duan, Y., Dwivedi, R., Edwards, J., Eirug, A., Galanos, V., Ilavarasan, P. V., Janssen, M., Jones, P., Kar, A. K., Kizgin, H., Kronemann, B., Lal, B., Lucini, B., … Williams, M. D.
The inherent tensions within sustainable supply chains: a case study from BangladeshProduction Planning and Control, 31(11-12), 932-949. Shareef, M. A., Dwivedi, Y. K., Kumar, V., Mahmud, R., Hughes, D. L., Rana, N. P. & Kizgin, H. OTHERS: The role of individual personality, cultural acculturation, and perceived value on towards firm's social media and acculturation orientationInternational journal of information management, 52, Article 102075. Foroudi, P., Marvi, R. & Kizgin, H. impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practiceInternational journal of information management, 51, Article 102026. Kizgin, H., Dey, B. L., Dwivedi, Y. K., Hughes, L., Jamal, A., Jones, P., Kronemann, B., Laroche, M., Peñaloza, L., Richard, M. O., Rana, N. P., Romer, R., Tamilmani, K. & Williams, M. D. introduction: Advances in theory and practice of digital marketingJournal of Retailing and Consumer Services, 53, Article 101909. Dwivedi, Y. K., Rana, N. P., Slade, E. L., Singh, N. & Kizgin, H. Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight AnalysisIn Responsible Design, Implementation and Use of Information and Communication Technology - 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Proceedings (pp. 161-175). Springer. Tamilmani, K., Rana, N. P., Dwivedi, Y. K. & Kizgin, H."The Identity Construction of the Inbetweener, Through Food Consumption: “You Are What You Eat”"Advances in consumer research, 48, 143-147. Takhar, A., Kizgin, H. & Magede, T. and Social Media Marketing: Emerging Applications and Theoretical Development. Springer. Rana, N., Slade, E. L., Sahu, G. P., Kizgin, H., Singh, N., Dey, B. L., Gutierrez, A. & Dwivedi, Y. K.
Disaster management in Bangladesh: developing an effective emergency supply chain networkAnnals of operations research, 283(1-2), 1463-1487. Shareef, M. A., Dwivedi, Y. K., Mahmud, R., Wright, A., Rahman, M. M., Kizgin, H. & Rana, N. P. of cybercrimes in smart cities of India: from a citizen’s perspectiveInformation Technology and People, 32(5), 1153-1183. Chatterjee, S., Kar, A. K., Dwivedi, Y. K. & Kizgin, H. a framework for understanding ethnic consumers’ acculturation strategies in a multicultural environment: A food consumption perspectiveInternational marketing review, 36(5), 771-804. Dey, B. L., Alwi, S., Yamoah, F., Agyepong, S. A., Kizgin, H. & Sarma, M. impact of social networking sites on socialization and political engagement: Role of acculturationTechnological forecasting and social change, 145, 503-512. Kizgin, H., Jamal, A., Rana, N., Dwivedi, Y. & Weerakkody, V. of acculturation, online participation and involvement on voting intentionsGovernment information quarterly, 36(3), 510-519. Jamal, A., Kizgin, H., Rana, N. P., Laroche, M. & Dwivedi, Y. K.


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