Expertises

  • Psychology

    • Acculturation
    • Research
    • Intention
  • Social Sciences

    • Consumers
    • Perspective
  • Computer Science

    • Roles
    • Artificial Intelligence
    • Social Media

Organisaties

Publicaties

2024
2023
2022
A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B PerspectiveInformation systems frontiers, 24, 2027-2051. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H.https://doi.org/10.1007/s10796-021-10231-8Harnessing the Potential of Artificial Intelligence to Foster Citizens’ Satisfaction: An empirical study on IndiaGovernment information quarterly, 39(4), Article 101621. Chatterjee, S., Khorana, S. & Kizgin, H.https://doi.org/10.1016/j.giq.2021.101621The “Other” Agent: Interaction with AI and Its Implications on Social Presence Perceptions of Online Customer ExperienceIn The Role of Digital Technologies in Shaping the Post-Pandemic World: 21st IFIP WG 6.11 Conference on e-Business, e-Services and e-Society, I3E 2022 Newcastle upon Tyne, UK, September 13-15, 2022. Proceedings (pp. 70-81). Springer. Kronemann, B., Kizgin, H. & Rana, N. P.https://doi.org/10.1007/978-3-031-15342-6_6Assessing the implementation of AI integrated CRM system for B2C relationship management: Integrating contingency theory and dynamic capability view theoryInformation systems frontiers (E-pub ahead of print/First online). Chatterjee, S., Mikalef, P., Khorana, S. & Kizgin, H.https://doi.org/10.1007/s10796-022-10261-wCognitive computing based ethical principles for improving organisational reputation: A B2B digital marketing perspectiveJournal of business research, 141, 685-701. Behera, R. K., Bala, P. K., Rana, N. P. & Kizgin, H.https://doi.org/10.1016/j.jbusres.2021.11.070Social Influence Analysis (SIA) in Online Social Networks. Leszkiewicz, A., Bucur, D., Grimme, C., Michalski, R., Clever, L., Pohl, J., Rook, J., Bossek, J., Preuss, M., Squillero, G., Quer, S., Calabrese, A., Iacca, G., Kizgin, D. H. & Trautmann, H.
2021
Transcultural identity development among third generation minority consumersJournal of business research, 133, 132-142. Takhar, A., Jamal, A. & Kizgin, H.https://doi.org/10.1016/j.jbusres.2021.04.060Guest Editorial: A special section on digital marketingInternational journal of information management, 59, Article 102355. Kizgin, H., Gutierrez, A., Desai, B., Vazquez, D. & Rana, N.https://doi.org/10.1016/j.ijinfomgt.2021.102355The impact of online vs. offline acculturation on purchase intentions: A multigroup analysis of the role of educationJournal of business research, 130, 724-735. Kizgin, H., Jamal, A., Dwivedi, Y. K. & Rana, N. P.https://doi.org/10.1016/j.jbusres.2020.05.011Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policyInternational journal of information management, 57, Article 101994. Dwivedi, Y. K., Hughes, L., Ismagilova, E., Aarts, G., Coombs, C., Crick, T., Duan, Y., Dwivedi, R., Edwards, J., Eirug, A., Galanos, V., Ilavarasan, P. V., Janssen, M., Jones, P., Kar, A. K., Kizgin, H., Kronemann, B., Lal, B., Lucini, B., … Williams, M. D.https://doi.org/10.1016/j.ijinfomgt.2019.08.002
2020
The inherent tensions within sustainable supply chains: a case study from BangladeshProduction Planning and Control, 31(11-12), 932-949. Shareef, M. A., Dwivedi, Y. K., Kumar, V., Mahmud, R., Hughes, D. L., Rana, N. P. & Kizgin, H.https://doi.org/10.1080/09537287.2019.1695917THE OTHERS: The role of individual personality, cultural acculturation, and perceived value on towards firm's social media and acculturation orientationInternational journal of information management, 52, Article 102075. Foroudi, P., Marvi, R. & Kizgin, H.https://doi.org/10.1016/j.ijinfomgt.2020.102075The impact of social media on consumer acculturation: Current challenges, opportunities, and an agenda for research and practiceInternational journal of information management, 51, Article 102026. Kizgin, H., Dey, B. L., Dwivedi, Y. K., Hughes, L., Jamal, A., Jones, P., Kronemann, B., Laroche, M., Peñaloza, L., Richard, M. O., Rana, N. P., Romer, R., Tamilmani, K. & Williams, M. D.https://doi.org/10.1016/j.ijinfomgt.2019.10.011Editorial introduction: Advances in theory and practice of digital marketingJournal of Retailing and Consumer Services, 53, Article 101909. Dwivedi, Y. K., Rana, N. P., Slade, E. L., Singh, N. & Kizgin, H.https://doi.org/10.1016/j.jretconser.2019.101909Consumer Mobile Shopping Acceptance Predictors and Linkages: A Systematic Review and Weight AnalysisIn Responsible Design, Implementation and Use of Information and Communication Technology - 19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 2020, Proceedings (pp. 161-175). Springer. Tamilmani, K., Rana, N. P., Dwivedi, Y. K. & Kizgin, H.https://doi.org/10.1007/978-3-030-44999-5_14"The Identity Construction of the Inbetweener, Through Food Consumption: “You Are What You Eat”"Advances in consumer research, 48, 143-147. Takhar, A., Kizgin, H. & Magede, T.https://www.acrwebsite.org/volumes/2659230/volumes/v48/NA-48Digital and Social Media Marketing: Emerging Applications and Theoretical Development. Springer. Rana, N., Slade, E. L., Sahu, G. P., Kizgin, H., Singh, N., Dey, B. L., Gutierrez, A. & Dwivedi, Y. K.https://doi.org/10.1007/978-3-030-24374-6
2019
Disaster management in Bangladesh: developing an effective emergency supply chain networkAnnals of operations research, 283(1-2), 1463-1487. Shareef, M. A., Dwivedi, Y. K., Mahmud, R., Wright, A., Rahman, M. M., Kizgin, H. & Rana, N. P.https://doi.org/10.1007/s10479-018-3081-yPrevention of cybercrimes in smart cities of India: from a citizen’s perspectiveInformation Technology and People, 32(5), 1153-1183. Chatterjee, S., Kar, A. K., Dwivedi, Y. K. & Kizgin, H.https://doi.org/10.1108/ITP-05-2018-0251Towards a framework for understanding ethnic consumers’ acculturation strategies in a multicultural environment: A food consumption perspectiveInternational marketing review, 36(5), 771-804. Dey, B. L., Alwi, S., Yamoah, F., Agyepong, S. A., Kizgin, H. & Sarma, M.https://doi.org/10.1108/IMR-03-2018-0103The impact of social networking sites on socialization and political engagement: Role of acculturationTechnological forecasting and social change, 145, 503-512. Kizgin, H., Jamal, A., Rana, N., Dwivedi, Y. & Weerakkody, V.https://doi.org/10.1016/j.techfore.2018.09.010Impact of acculturation, online participation and involvement on voting intentionsGovernment information quarterly, 36(3), 510-519. Jamal, A., Kizgin, H., Rana, N. P., Laroche, M. & Dwivedi, Y. K.https://doi.org/10.1016/j.giq.2019.04.001

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