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dr.ir. J.C.M. Franken (José)

Programmamanager Continu Verbeteren & UFO coordinator

Expertises

Business & Economics
Graph
Group Problem Solving
Group Processes
Jump
Kaizen
Longitudinal Study
Problem Solving
Process Quality

Publicaties

Recent
Franken, J. (2024). Group Capabilities and Process Quality in Complex Problem Solving. [PhD Thesis - Research UT, graduation UT, University of Twente]. University of Twente. https://doi.org/10.3990/1.9789036560207
Franken, J., & van Horne, C. (2023). Cycle of Lean: Using the People’s Dialogue to Improve the Hoshin Kanri Process. In W. K. Balzer, & T. Sinha (Eds.), Hoshin Kanri in Higher Education: A Guide to Strategy Development, Deployment, and Management (pp. 73-81). CRC Press (Taylor & Francis). https://doi.org/10.4324/9781003348641
Franken, J. , van Dun, D. H. , & Wilderom, C. P. M. (2023). Kaizen event process quality through awareness of group-members’ personal problem-solving styles. 1-10. Paper presented at 30th EurOMA Conference "A Systems Lens on Operations" 2023, Leuven, Belgium.
Franken, J. C. M. , van Dun, D. H. , & Wilderom, C. P. M. (2020). Video-based objective measurement of problem-solving process quality in kaizen teams. 1-10. Paper presented at 27th EurOMA Conference 2020, Warwick, United Kingdom.

Pure Link

Contactgegevens

Bezoekadres

Universiteit Twente
Human Resources
Spiegel (gebouwnr. 02), kamer Vloer 5
Drienerlolaan 5
7522NB  Enschede

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Universiteit Twente
Human Resources
Ravelijn (gebouwnr. 10)
Hallenweg 17
7522NH  Enschede

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Postadres

Universiteit Twente
Human Resources
Ravelijn
Postbus 217
7500 AE Enschede