Expertises
Psychology
- Quality
- Team Member
- Groups
Social Sciences
- Problem
- Process
- Group Problem Solving
- Effectiveness
- Examinations
Organisaties
- Human Resources (HR)
- Directorate (HR-DIR)
Publicaties
2024
Kaizen event process factors for operational performance improvement: an archival study (Accepted/In press). Franken, J., van Dun, D. H. & Wilderom, C. P. M.https://doi.org/10.1080/09537287.2024.2358402Group Capabilities and Process Quality in Complex Problem Solving. University of Twente. Franken, J.https://doi.org/10.3990/1.9789036560207
2023
Cycle of Lean: Using the People’s Dialogue to Improve the Hoshin Kanri ProcessIn Hoshin Kanri in Higher Education: A Guide to Strategy Development, Deployment, and Management (pp. 73-81). CRC Press (Taylor & Francis). Franken, J. & van Horne, C.https://doi.org/10.4324/9781003348641Kaizen event process quality through awareness of group-members’ personal problem-solving styles, 1-10. Franken, J., van Dun, D. H. & Wilderom, C. P. M.
2022
Kaizen event process factors for positive technical outcomes: An archival study. Franken, J., van Dun, D. H. & Wilderom, C. P. M.
2021
Kaizen Event Process Quality: Towards a Phase-based Understanding of High-Quality Group Problem Solving, 962-990. Franken, J., van Dun, D. H. & Wilderom, C. P. M.https://doi.org/10.1108/IJOPM-09-2020-0666
2020
Video-based objective measurement of problem-solving process quality in kaizen teams, 1-10. Franken, J. C. M., van Dun, D. H. & Wilderom, C. P. M.
Onderzoeksprofielen
Adres
![](/.uc/i9f0f47d30103edea110035cbf403a718cfd2511cba480801e3bc0268018041/screen-shot-2013-12-23-at-1.39.24-pm.png)
Universiteit Twente
Spiegel (gebouwnr. 02), kamer Vloer 5
Drienerlolaan 5
7522 NB Enschede
![](/.uc/if53455a301035dea11007cd4f40399f6468f569b14a60801e3bc0268018041/ravelijn.jpg)
Universiteit Twente
Spiegel Vloer 5
Postbus 217
7500 AE Enschede
Organisaties
- Human Resources (HR)
- Directorate (HR-DIR)