Expertises
Business & Economics
# Graph
# Group Problem Solving
# Group Processes
# Jump
# Kaizen
# Longitudinal Study
# Problem Solving
# Process Quality
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Publicaties
Recent
Franken, J., & van Horne, C. (2023).
Cycle of Lean: Using the People’s Dialogue to Improve the Hoshin Kanri Process. In W. K. Balzer, & T. Sinha (Eds.),
Hoshin Kanri in Higher Education: A Guide to Strategy Development, Deployment, and Management (pp. 73-81). CRC Press (Taylor & Francis).
https://doi.org/10.4324/9781003348641
Franken, J.
, van Dun, D. H.
, & Wilderom, C. P. M. (2023).
Kaizen event process quality through awareness of group-members’ personal problem-solving styles. 1-10. Paper presented at 30th EurOMA Conference "A Systems Lens on Operations" 2023, Leuven, Belgium.
Franken, J.
, van Dun, D. H.
, & Wilderom, C. P. M. (2022).
Kaizen event process factors for positive technical outcomes: An archival study. Paper presented at 29th EurOMA conference 2022, Berlin, Germany.
Franken, J.
, van Dun, D. H.
, & Wilderom, C. P. M. (2021).
Kaizen Event Process Quality: Towards a Phase-based Understanding of High-Quality Group Problem Solving.
International journal of operations & production management,
41(6), 962-990.
https://doi.org/10.1108/IJOPM-09-2020-0666
Franken, J. C. M.
, van Dun, D. H.
, & Wilderom, C. P. M. (2020).
Video-based objective measurement of problem-solving process quality in kaizen teams. 1-10. Paper presented at 27th EurOMA Conference 2020, Warwick, United Kingdom.
Franken, J. C. M.
, van Dun, D. H.
, & Wilderom, C. P. M. (2019).
Kaizen event effectiveness and problem-solving style awareness: A video-based field examination. Paper presented at 26th EurOMA Conference, Helsinki, Finland.
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Universiteit Twente
Human Resources
Ravelijn
(gebouwnr. 10)
Hallenweg 17
7522NH Enschede
Universiteit Twente
Human Resources
Spiegel
(gebouwnr. 02), kamer Vloer 5
Drienerlolaan 5
7522NB Enschede
Postadres
Universiteit Twente
Human Resources
Spiegel
Vloer 5
Postbus 217
7500 AE Enschede