dr.ir. J.W.J.R. van t Klooster (Jan-Willem)

Scientific Director BMS LAB
BMS-SERVICES-FB
BMS-LDT-CODE
j.vantklooster@utwente.nl
Visitekaartje

As scientific director of the BMS faculty innovation lab, I am responsible for the strategy, technical management, research, r&d, acquisition and external representation of of BMS LAB. Our lab consist of about 25 state of the art lab spaces; a world class mobile lab; research software, data science, VR and web development capacity; 2100 lendables; advanced VR, neuroscience and physiological measurement capacities; and a portfolio of instruments for hightech business & entrepreneurship teaching and research. I am also associate professor monitoring and coaching technologies at the same faculty. 

Ancillary activities:

  • Member multidisciplinary expert group “Advisory Committee on public health emergencies” (ACPHE) in accordance with Article 24 of EC Regulation 2022/2371 on Cross-border Threats to Health.
  • Member Advisory board Samkin
  • Member Advisory Board Future Learning Lab, Saxion University of Applied Sciences
  • Chair IHCI 2024
  • Member Program committee National XR Day 2024

Expertises

  • Social Sciences

    • Dutch
    • COVID-19
    • Older Adults

  • Computer Science

    • Information Technology
    • Social Robot
    • Education
    • Robotics
    • User Experience

Organisaties

Jan-Willem van ’t Klooster is scientific director of the BMS Lab and associate professor monitoring and coaching technologies at the faculty of behavioural, management and social sciences. 

He received his PhD from the University of Twente in 2013. His research interests include innovative healthcare service models, digital health, BCI, monitoring and and coaching technologies, and physiological sensing. 

Publicaties

Jump to: 2026 | 2025 | 2024

2026

A systematic scoping review identifying effective virtual reality stress tasks inducing physiological reactivity for future wearables validation (2026)Behavior research methods. Article 294 (E-pub ahead of print/First online). Sikora, M., Zhao, X., Klooster, J.-W. v. ’., Koyuncu, Z., de Geus, E. & Noordzij, M.https://doi.org/10.3758/s13428-026-03161-3Exploring the Effects of Electronic Health Record Usage and Consultation Room Setup on Patient Perceived Communication Quality using Eye-Tracking Technology (2026)[Working paper › Preprint]. Social Science Research Network (SSRN) (Submitted). van 't Klooster, J.-W., Slijkhuis, P. J. H., Klooster, P. M. t., Drossaers-Bakker, K. W., Hegeman, M. C. & Vonkeman, H. E.https://doi.org/10.2139/ssrn.7313109When Algorithms Sit at the Negotiation Table: Employer Branding, Ethics, and Social Robots in Human-Centered Talent Management (2026)In Employer Branding, Ethics, and Talent Management for Human-Centered Organizations (pp. 265-295). IGI Global. Rettagliata, G., van 't Klooster, J.-W., Hertel, G. & Bondarouk, T.https://doi.org/10.4018/979-8-3373-9255-4.ch010Correction: A GPT-reinforced social robot for patient communication: a pilot study (Frontiers in Digital Health, (2026), 7, (1653168), 10.3389/fdgth.2025.1653168) (2026)Frontiers in Digital Health, 8. Article 1812402. van 't Klooster, J. W. J. R., Capasso, M., van Gorssel, D., Vrolijk, E., Rettagliata, G., Gerritsen, D., Hegeman, M., Tauro, E., Caiani, E. G. & Vonkeman, H. E.https://doi.org/10.3389/fdgth.2026.1812402A GPT-reinforced social robot for patient communication: a pilot study (2026)Frontiers in Digital Health, 7. Article 1653168. van 't Klooster, J. W. J. R., Capasso, M., van Gorssel, D., Vrolijk, E., Rettagliata, G., Gerritsen, D., Hegeman, M. C., Tauro , E., Caiani , E. G. & Vonkeman, H. E.https://doi.org/10.3389/fdgth.2025.1653168Empowering Higher Education for Critical and Collaborative Adoption of Emerging Technologies (2026)In Open Science and the Future of Education: A Global Manifesto for Open Solutions Through Interdisciplinary Collaboration (pp. 112-124). Routledge. Glasserman-Morales, L. D., Alcantar-Nieblas, C., Martínez-Arboleda, A., Bossu, C., Herrero, C., Sánchez-Tarazga, L. & van 't Klooster, J. W. J. R.https://doi.org/10.4324/9781003732945-8Hey Robot, Let’s Discuss the Salary!: A Social-Robot–Mediated Employment Negotiation Simulation (2026)In Intelligent Human Computer Interaction: 17th International Conference, IHCI 2025, Jaipur, India, November 14–16, 2025, Revised Selected Papers (pp. 376-387) (Lecture Notes in Computer Science; Vol. 16437). Springer. Rettagliata, G., Vrolijk, E. & van’t Klooster, J.-W.https://doi.org/10.1007/978-3-032-26352-0_31ShareXR : Challenge-Based Learning with XR (BMS Lab, University of Twente) (2026)[Dataset Types › Dataset]. University of Twente. Lucia M Rabago Mayer, Jordi Weldink, Amanda Poulin, Luca Frösler, Peter Slijkhuis, Mirjam Galetzka, Benno Pals & Jan-Willem van 't Kloosterhttps://doi.org/10.48544/6863e288-0165-40fa-95f5-1c412440dcc9User-centered Design of App-assisted Feedback Portfolio Technology for Individual Deliberate Practice in Health Professional Education (2026)In Intelligent Human Computer Interaction: 17th International Conference, IHCI 2025, Jaipur, India, November 14–16, 2025, Revised Selected Papers (pp. 317-327) (Lecture Notes in Computer Sciences; Vol. 16436). Springer. van 't Klooster, J.-W., Spirova, T., Vrolijk, E., Bester, A., Pawelka, F. & de Leng, B.https://doi.org/10.1007/978-3-032-26349-0_26XR Prototype: Learning tools to create a research Prototype (2026)[Dataset Types › Dataset]. University of Twente. Lucia M Rabago Mayer, Jordi Weldink, Jan-Willem van 't Klooster & Amanda Poulinhttps://doi.org/10.48544/64ba32f1-0132-4ce1-9d3e-66329862aa90

2025

Effects of VR-simulated bus drive experiences on physiological arousal and perceived passenger stress (2025)In Proceedings of IEEE MetroXRAINE 2025. Article 1571126754. IEEE. van 't Klooster, J.-W. J. R., Friehs, M. A., Spirova, T. & van der Lubbe, R. H. J.https://doi.org/10.1109/MetroXRAINE66377.2025.11340405Video of a Demonstration of Employment Negotiation Simulation with Furhat (2025)[Dataset Types › Dataset]. 4TU.Centre for Research Data. Rettagliata, G., Vrolijk, E. & van 't Klooster, J.-W.https://doi.org/10.4121/e1f2429c-88be-43ae-bad5-372766941380.v1HD-tDCS in a Gaming Setting: Effects of Polarity and Timing in a Visuospatial Working-Memory Task (2025)Journal of Cognitive Enhancement, 9(3), 265-282. Haccou, G., Nau, N., Johanson, C., van 't Klooster, J. W. J. R. & Friehs, M.https://doi.org/10.1007/s41465-025-00325-5Artificial Intelligence Reinforced Social Robotics in Patient Communication for Patients with Rheumatic Diseases (2025)Annals of the Rheumatic Diseases, 84(Suppl. 1), 32-33. van Gorssel, D., Hegeman, M., Gerritsen, D., van 't Klooster, J. W. & Vonkeman, H. E.https://doi.org/10.1016/j.ard.2025.05.060Multimodal mobile brain and body imaging for quantification of dance motor sequence learning (2025)MethodsX, 14. Article 103324. Chan, R. W., Lakomski, V., Pannermayr, J., Wiechmann, E., van 't Klooster, J. W. J. R. & Verwey, W. B.https://doi.org/10.1016/j.mex.2025.103324Intelligent Human Computer Interaction: 16th International Conference, IHCI 2024 Twente, The Netherlands, November 13–16, 2024 Revised Selected Papers, Part I (2025)[Book/Report › Book] 16th International Conference on Intelligent Human-Computer Interaction, IHCI 2024. Springler Verlag. Singh, D., van 't Klooster, J. W. J. R. & Shanker Tiwary, U.https://doi.org/10.1007/978-3-031-88705-5A Survey-Based Evaluation of Interactive Virtual Reality Scenarios to Assess Emotions (2025)In Intelligent Human Computer Interaction: 16th International Conference, IHCI 2024, Twente, The Netherlands, November 13–16, 2024, Revised Selected Papers, Part II (pp. 85) (Lecture Notes in Computer Science; Vol. 15558). Springler Verlag. Tauro , E., Feliziani, L., Manzo, N., van 't Klooster, J.-W. & Caiani , E. G.https://doi.org/10.1007/978-3-031-88881-6_7Intelligent Human Computer Interaction: Intelligent Human Computer Interaction 16th International Conference, IHCI 2024, Twente, The Netherlands, November 13–16, 2024, Revised Selected Papers, Part II (2025)[Book/Report › Book] 16th International Conference on Intelligent Human-Computer Interaction, IHCI 2024. Springler Verlag. Singh, D., van 't Klooster, J. W. J. R. & Shanker Tiwary, U.https://doi.org/10.1007/978-3-031-88881-6Preface (2025)In Intelligent Human Computer Interaction: 16th International Conference, IHCI 2024, Twente, The Netherlands, November 13–16, 2024, Revised Selected Papers, Part I (pp. v-v) (Lecture Notes in Computer Science; Vol. 15557). Springer. Singh, D. & van ’t Klooster, J.-W.https://link.springer.com/content/pdf/bfm:978-3-031-88705-5/1

2024

IHCI 2024: Conference report: Meaningful Computer Interaction (2024)[Book/Report › Report] 16th International Conference on Intelligent Human-Computer Interaction, IHCI 2024. van 't Klooster, J. W. J. R. & Spirova, T.Welcome on Board! Envisioning an employment negotiation within a social robot from the users’ perspective (2024)[Contribution to conference › Abstract] 13th International Conference of the Dutch HRM Network 2024 (Unpublished). Rettagliata, G., van 't Klooster, J. W. J. R., Bondarouk, T. & Hertel, G.Exploring associations of older adults with virtual nature: a randomised factorial online survey (2024)Ageing and Society, 44(10), 2308-2326. Otten, K., van Rompay, T. J. L., van 't Klooster, J.-W., Gerritsen, D. L. & Westerhof, G. J.https://doi.org/10.1017/S0144686X23000090I, Recruiter. Envisioning possible social robots' roles in employment negotiations (2024)[Contribution to conference › Paper] 40th EGOS Colloquium 2024. Rettagliata, G., van 't Klooster, J. W. J. R., Bondarouk, T. & Hertel, G.Challenges and opportunities in mobile e-coaching (2024)Frontiers in Digital Health, 5. Article 1304089. van 't Klooster, J.-W. J. R., Rabago Mayer, L., Klaassen, B. & Kelders, S. M.https://doi.org/10.3389/fdgth.2023.1304089Exploring small stories of older adults elicited by virtual nature videos with a randomized online survey (2024)Digital Health, 10. Otten, K., van Rompay, T. J., Klooster, J.-W. J. v. ‘., Gerritsen, D. L. & Westerhof, G. J.https://doi.org/10.1177/20552076241261886

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