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2021
A systematic review of theoretical, methodological, contextual, and content-wise foundations of customer delight research in online and offline environments (2021)[Contribution to conference › Paper] 11th European Decision Sciences Conference, EDSI 2021. Stange, R., Scheffler, P. & Henseler, J.
2020
Artificial Intelligence in Purchasing: Facilitating Mechanism Design-based Negotiations (2020)Applied artificial intelligence, 34(8), 618-642. Schulze-Horn, I., Hueren, S., Scheffler, P. & Schiele, H.https://doi.org/10.1080/08839514.2020.1749337
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